Wear A Hazmat Suit - Dunkin Donuts Introduces Their New 'toilet Splash' Experience
Exploding toilet at a Dunkin’ store in Florida left a customer filthy and injured, lawsuit claims
Dunkin' finds itself in hot water as a customer, Paul Kerouac, files a lawsuit claiming he suffered "severe and long-term injuries" from an exploding toilet at a Winter Park, Florida location. Kerouac, seeking over $100,000 in damages, recounts the traumatic incident where he became a human debris magnet in the men's room. Allegedly, an employee casually mentioned they were aware of the recurring "toilet problem" as if it's just a quirky feature. When pressed for details on Kerouac's injuries, his attorney mysteriously had a scheduling conflict, and Dunkin' played the silent game. Kerouac now insists he's not just physically scarred but emotionally wounded, necessitating mental health care. Who knew enjoying a cup of coffee could lead to such a crappy situation?
Dunkin' is facing a negligence lawsuit in central Florida, where customer Paul Kerouac claims he suffered "severe and long-term injuries" due to an exploding toilet at one of the chain's locations in Winter Park. The incident occurred a year ago, and Kerouac is seeking more than $100,000 in damages.
According to the lawsuit filed in state court in Orlando, Kerouac experienced the explosion in the men's room, resulting in him being covered in human feces, urine, and debris. After the incident, he sought help from workers and the store's manager. An employee allegedly acknowledged the recurring issue with the toilet, indicating that previous incidents had occurred.
The lawsuit does not provide specific details about the explosion, and when contacted for more information about Kerouac's injuries, his attorney, Scott Spradley, stated that he was unable to respond until the following day. Dunkin', headquartered in Canton, Massachusetts, did not immediately respond to inquiries seeking comment.
Kerouac claims to have suffered "bodily injury" as a result of the explosion and has reportedly required mental health care and counseling since the January 2022 incident. The negligence lawsuit raises questions about the coffee chain's responsibility in maintaining its facilities and addressing known issues, especially when prior incidents had allegedly been acknowledged by the staff.
It remains to be seen how Dunkin' will respond to the allegations and what evidence will be presented in court to support or refute Kerouac's claims. The case brings attention to the potential consequences businesses may face if negligence in maintenance and addressing known issues results in harm to customers.
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